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Omg yesturday I decide I would spend my money at toyrus forget it o had a coupon I received from customer service. Tell me why supposedly a supervisor / cashier was giving me a hard time about a 5$ coupon . She had my phone for about 12 min. I had to turn the phone on for her twice . I gave her permission to read the email . It was a awful experience I blew up on that ignorant cashier / supervisor . She would not stop running her mouth . As for the supervisor another ignorant person . I complained about the Situation he had the nerves to ask me if I was done wow as I read these review I remember also tell her what everyone is writing not wonder your going out of business your service sucks. I was shaken up it was my daughter bday. And I was humiliated . Over a 5 dollar coupon that they send me .