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We bought an SUHD 65" 4K on 31DEC16. Manufactured defect detected 26DEC17. We initiated an exchange under the warranty provided by Samsung. It's been 21 days, 3 ticket numbers, 4 outbound phone calls, 2 emails, a troubleshooting contractor refusing to accept the work request, 0 followup from Samsung. Also, by reading the comments here I've come to understand that I could literally let this go for the next several months and nothing will have developed. Anyone know when the class action lawsuit for fraud is starting up?