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I am on the phone with a mam named Barry (won't provide last name or any other identifier). I called to get an RMA to return a computer. I am trying to understand the man but because of the LANGUAGE barrier it is very difficult. This is another reason why I am returning this computer and buying a great laptop and twice the expense from DELL.<br /> <br /> Why doesn't HP spend a little more money and have US based call ctrs.???