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Had a faulty men's groomer/trimmer product. Returned it to the store with the receipt but because I was two days past their 30 day return policy (due to me having the flu) they did not refund the cost ($43) to my debit card but put it on a Walgreens 'credit' card, kind of like a gift card. Should the Walgreen's staff have returned the cost to my debit card because the product was faulty? I'm not sure of my consumer rights here. So, anyway, I went online to check out other groomer/trimmers but the choice was more limited than in the store, so I found other products that I could purchase online because they weren't available in any store within a 25 mile radius of my home. Now, here's the thing I think people need to be aware of. The Walgreens 'credit' card they gave me, cannot be used for online purchases!!!! So, I called the helpline and they told me I could take a note of my product choices and get the staff in the store to put the online order through and I could pay with this card at the register. Great! I thought. It was not so great when I ended up spending an hour with them, trying to get it to work on the system. In the end, they gave up and told me to come back another time. So, I called the helpline again but was cut-off. Then I tried the online chat. Did not respond to me the first time, with me, typing "hello" several times, hoping for a response. Second attempt at online chat, I got a response. The Walgreens' employee told me the online ordering system for stores was down and wouldn't be available for 3-4 days. I should try then. Ridiculous for a big company like this to operate this way. I don't hold out much hope that their policies will change to assist consumers in the future despite giving them feedback asked for on a survey. I would highly recommend staying away from Walgreens stores and Walgreens.com to save yourselves future hassles such as this.