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HP-the worst! I bought their laptop Envy 360, which is supposed to be a great, fast laptop with an 8 hour battery life. Well, not the case. My battery power drains in less than 3 hours and the laptop is super slow. I've had the laptop for 2 months and they will not replace it, instead, I'm supposed to ship it to them for analysis, it will take them two weeks (at best) to "fix" the problem. I've spoken to four representatives and just keep getting bounced around without resolution. Will not buy or recommend another HP ever!!