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I put my comment in and my verification code told me it was wrong and every bit of it was deleted. JCPenney is not doing what they need to do for their customers, that's the bottom line. The CEOs can sit in their office and take those lovely pictures, but them not doing what they need to do for their customers that keeping them in that corporate office. I had four things to go wrong with me over the holiday season with JCPenney's .I called corporate on my dime and it was like talking to a wall. Not once did that lady ask me my name, not once did that young lady ask me what was wrong, not once did the lady asked me for my telephone number .I was talking and she was listening to her partner beside her and not listening to me . Then I went into the store and spoke with the manager and I told him right is right and wrong is wrong he told me that was my opinion. I would like for someone to take the time to call me or email me. Don't put yourself on all these sites judt to write and no one get in touch with you ...you need to do what you said you going to do or you need to just get off the net.