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You see my tweet. I got a purse that had a $65 tag on it and my husband got two shirts $12 tags each on them. We didn't have receipt and they offered me $3.10 total refund. The items are still on your shelves full price. I told them I could get more in a yard sale. I could ask the giver for receipt but didn't want to let them know I was taking back. You know they'll stick them back on the shelves and resell. Every store I ever shopped would least give u a gift card for the current or lowest selling price. I'll never give gifts from Penney's and hope to never receive anything in the future. When I contacted them they said Good morning, <br /> <br /> Thank you for reaching out to us. We sincerely apologize for any frustration or disappointment you may have experienced. It is never our intention to make our customers feel this way. Merchandise that is returned without a receipt is only eligible for a refund of the items lowest selling price within the last 45 days. I said show me where in the last 45 days it sold for this price.