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I HAVE READ AND REREAD YOUR POLICYS . HOWEVER YOU HAVE NOT READ MINE . I WAS ORDERING A CASE OF WINE FOR $60.00 but I ordered a second groupon in error . I was totally confused trying to get this order through .I called the wine Co and they were amazing . They had my order done in 3 minutes . but now its almost a week later and groupon has not even responded to several e-mails . This is beyond frustrating .