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I totally agree. Worst policy ever. Thought I would get a jump on Christmas Shopping. Bought a toy late in October. Had the receipt and went to return it the day after Christmas. Because the same toy was already gifted to my niece. If I had bought the toy 4 days later in November it would have been covered by the "extra" allowable return time of 60 days instead of usual 30. I was willing to take store credit - anything! Nope not able to return it at all. They could do nothing.