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Son was given 2 pair of Roebuck cargo shorts that ended up being the wrong size. All tags were still attached to items and asked if I could exchange for a smaller size. Obviously they came from Sears with the brand name the shorts were, was refused because no receipt. They won't even offer store credit or exchange on their own brand name products. It's not like they can say they were purchased from another store. My grandad worked and retired from Sears which is why we love this store. But never again. Son is stuck with 70 bucks worth of worthless shorts.