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I went to JCP in Cottonwood AZ to return after Christmas items, I did not have a receipt, the cashier tried looking up the receipt the time frame I told her and she could not find it. Instead she stated she could give me lowest everyday cost. I paid $29.99 per each pair of pants, I had a total of $90.00 invested in 3 pair of pants,They offered me 8.95 per each pair of pants. I was outraged. I was treated as a thief, I have spent a lot of money in JCP stores and online, and I rarely return items, What has happened to Customer Service, Taking care of the customer should be #1. but apparently JCP is so hungry for that dollar they refuse to deal with the customers that keep there stores open. I am no longer a JCP customer !!! Very Unhappy Customer