Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Purchased a Star Wars set for 79.99 on sale. Went to return it and they wanted to refund 72 dollars with tax. They said "says on the receipt" but couldnt explain WHY . Don't care what the receipt says, not what I paid for the item. Trying to refund less than the cost of the item. They gave a poster with the item, maybe that is the price diff, but told them ill bring it back if that is the issue. Apparently did not matter. This isnt explained before purchasing. Even if it was, doesnt sound legal to me. DOing a simple google showed a lawsuit in California for the same practice. So they try to make money even if they get the merch back. Unethical. I use to like shopping at TRU but guess this is part of the reason they look like they might be around in the next 5 years.