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I just made some returns yesterday. 11 items. 8 if then I had the receipt, which I used a GIFT CARD to make purchase. 3 items I didn't have the receipt. She put it ALL on a merchandise credit. I went to use online today, can't use merchandise credit online. So I was pissed. If anything the 8 items should have went back to my gift card, which I still have because still has money on it. I called, manager told me that it goes back to original method of payment. Ok, then should have went back on my gift card. She said no, that it would go on merchandise, that's the policy. I told her that's ridiculous, where does it say that. She put me on hold, came back and offered me to come in and they would fix it. <br /> <br /> If this is really the policy no wonder they are going under. Terrible policy. They should follow Targets policy. Thankfully I will get this fixed. Still and inconvenience, considering I have a 7 week old baby.