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For those confused about points and store credit, if you dont have a receipt and did not use your walgreens card or if it was purchased over 30days ago then you get store credit. Also if they said they checked their system it only shows for their particular store so if you bought it at another store then it wont show up and they really are not supposed to take it because of the high rate of scams going around. Points are tricky though in that if it were a $20 item and you used $5 worth of points then you get $5 on a store credit and $15 of your actual money back. But if you bought a $5 item and used $20 in points on your original transaction then you get a $5 store credit. Points are essentially free store credit that walgreens gave you to spend back in the stores so its not all of your actual money being spent. So if you use that store credit and make a return youre only going to get store credit back.