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My elderly grandmother bought my grandson a package of Hanes boxer underwear. She does not have a rewards card and she paid cash. After giving the boxers to my grandson, she left for Costa Rica where she lives during the winter. The boxers were too small and I ONLYwanted to exchange them for a bigger size....NOT buy a more expensive package, just do an even exchange! Kmart would absolutely not let me exchange them without a receipt. Kmart stinks! Never shopping there again. No wonder the store has no customers and is dead when I go in there! I'll go to goodwill before I go back to that pathetic store!