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I went to Sunnyvale store to buy a birthday gift. I purchased two items and had asked about the price before buying it. They quoted me price x and charged x+20 bucks and on realizing this stuff I went to return the item within 3 hrs of purchase.<br /> On return they asked for my ID and provided them the ID. They started storing my ID no and then I asked why are you storing my ID ? They said it is there return policy. Storing ID is return policy without informing the customer. Shame on you Toyrus. I tried to explain them that being a software engineer it is not a good idea to store identity. One of the store staff responded &quot;I am also software engineer&quot;. No more toys from &quot;Toyrus&quot; and would try not to accept toys from toyrus.