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Since groupon does not handle the returns for their 3rd party seller it's an awful situation for the consumer. My son bought a cell phone that would not work. He tried tech support for the phone provider and he's messaging still would not work. After a week or so working on the phone he contacted the seller to return it. Seller response with fix that did not work. They are only delaying the 30 days return policy so we canot return the product. I would highly desuade people from buying from Groupon. I use to purchase a lot of items from Groupon but will definitely bringing my business somewhere else after this experience.