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I have sent back an order of beauty products. The reason, the colors were too dark another too light plus the product gave me allergy. After waiting over 6 weeks not receiving the credit or any emails I called and a customer service guy tells me it has been received but I will not get the credit - its been too long and it is a beauty product the dept in charge said no. I asked for the beauty products back so I can give it to someone instead. Guess what another representative says? We haven't received anything from you and therefore no credit will be issued. It was a considerable amount of money and I sent it with tracking so I will open a case with the post office.