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My son bought a Galaxy 8 note and is not happy with the product and has found the customer service in your Liverpool One store to be shall we say very unhelpful and trying to get a refund shall we say playing hard ball.He is a student at LJM university so everyone comments on their experiences.I hope that you view this situation kindly.I have seen this type of situation on many occasions where young students are intimedated in the stores.<br /> <br /> Rgds Colin