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What is wrong with parents nowadays, does no one teach responsibility anymore? All I see is a bunch of people who opened new products and didn't like them, threw out the receipt before the 7 day window expired or threw out a box in the same window. Didn't your parents teach you better than that? When a return policy says you need a receipt and the initial packaging hold on to it until the return policy expires, its not rocket science its in the return policy. And play a game console in the store before you buy a new one if you think you might not like it. If you open a brand new product and dont like it that is the game companies fault, dont expect the store to take the hit for a brand new product becoming used once you open it and use it. With all the youtube videos and online reviews nowadays there is no excuse for paying hundreds of dollars for a system you dont like. When it comes to games buy a used copy if you think you might need to return it bc you might not like it, they will do that bc it doesn't cost them anything when you return it, unlike buying a new game and returning it slightly used. And lady with the son who turned in there system for 12 bucks, your son is lying and either pocketed or spent all the money, be a good parent, get to the bottom of it and teach him a lesson, dont take it out on gamestop.