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Today I came to return some rollerblades that my son got for his birthday he used them once, they didn't fit correctly and they were the kind of rollerblades that are only on the back of your feet I was hoping to get store credit since I didn't have a receipt. She said I can only do an even exchange. Except that does no go because they didn't work well hence the reason for return. So apparently unless you buy the warranty you can't do anything about it. I can almost guarantee you Walmart would have returned them for me. No wonder people shop else where.