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I am suppose to receive a refund from Samsung Electronics for my Samsung Washing machine but I keep getting the run around I even contacted Consumer Alliance and they wrote them two letters then Samsung contacted me to email the serial number from my washing machine which I did then they called me and sad it was to blurry to see so the person I spoke to told me to email it to her so I did but that didn't work out so I emailed it again to the refund department now just waiting on to see what other lie they have to tell me I'll never buy anything else from Samsung again they are the worst company in the world to deal with