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Super Disappointed! I order online as well as go into JCPenny stores. I am the Youth Director at my church and Im always shopping at their stores. We have approximately 100 kids. Im always shopping because we do alot of fundraisers for the less fortunate in our church. I purchase uniforms for back to school, business attire for high schoolers, and other things as it pertinent to our youth. However, when you shop, normally you have to return because of an inaccurate sizes, but I always keep my receipts. However, this fall I purchased uniforms and went to exchange them for bigger sizes and receive a notification that I could not return. Call the number and they said I returned too many times, but when you are buying for others, you dont know their sizes. Normally, I will spend a vast amount monthly at Jcpenny because new kids and families arrives but I will not be going their anymore. I am so disappointed because I always have my receipts. The policy says one thing but they are doing something else. This is misleading. Clearly!!!