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Another unhappy customer!!!! I wear petite and do a lot of online shopping since there is a bigger selection . In the era of online shopping you should expect more returns specially on clothes.. All my returns have receipts and tags attached to items.. So surprised when the cashier told me my return was declined due to too many returns even though I had my receipt. She handed me a denial slip with a phone number, when I called someone with a very thick accent told me that they couldn't do anything about it..I was shocked JCP should had notify me before my purchase that I would not be able to return the items... Your return policy states that with receipt items are illegible for exchange or refund of the purchase price on the original method of payments. JCP what are you thinking about?