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Wish I would have read prior comments to purchasing any Samsung appliances. I purchase electric range with warranty. When I needed to use warranty, of course, repairman could not come out in timely manner and repair so I was told I could get refund. Sure it has been a month without a stove. Well now everytime I call back, I talk to someone new, and get new answers. The parts place has called me back with part but I was told to cancel warranty, so now still nothing. This is past frustrating and they need to all get on same page. And still I have no refund nor know when this one will be accepted.