Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

I was told 2 months ago when I bought a pair of shoes at Jcpenney by the sales lady to call the number on the return slip or future returns may be denied . She said that she had never seen this before I had my receipt and tags on . I thought nothing of it so 2 months later when I took a shirt back with receipt and tags on I was told by the cashier the system was declining my return ! She called the manager down neither one of them had ever heard of this ! They said this has never happened, but that I needed to call the number on the receipt to find out why ! So I did this on Monday seeing how they are not there on the weekend !! When I got someone on the line I could hardly understand him ! But he told me I had to many returns within the a period of time ... he could not tell me when or if I could return my item !! It goes without saying I am outraged !! This was and insulting and humiliating experience !!! My purchases at jcpenney by far outweighed my returns !!! You just lost a good customer jcpenney ! I will Never Ever Shop Jcpenney Again !!!