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Well, I have now joined the group of being treated like a criminal at JCP because they determined that I return &quot;too much&quot;. I have a large family and do 95% of our clothing shopping online. I also order for my elderly mother that is in a care center and can't physically go to the store to try things on. Its really sad that JCP doesn't care about their long term loyal customers. I have NEVER returned an item without the tag on AND with the receipt... ever. I was just returning two pairs of school shoes I had bought last week for my daughters that were too wide. <br /> <br /> I guess beings I had to order several homecoming and prom dresses this last year for my daughter (in order to find two that fit), I'm now a criminal shopper. Never mind the fact that the two dresses I ended up keeping were a size 4 and a size 12... BOTH for the same daughter!! How in the world am I supposed to be able to know what size to order when there is this kind of size fluctuation????? She couldn't even have tried them on in the store, because they weren't available in the store! And, this is somehow my fault and makes me a crook? This is disgusting! The manager at my JCP totally treated me like I was a crook and I was SO embarrassed and humiliated in front of many shoppers. <br /> <br /> I have never been treated this way!! All they would say is to call TRE, that it was all TRE. I told her that when I received my warning, TRE told me (in very non-understandable semi-English) it was all JCP. Neither side will give and I'm stuck in a spiraling circle and can't return over $100 of unusable merchandise that my receipt says I can return! <br /> <br /> It would be different had JCP notified their customers that they will only accept X percentage of returns... but that information is not available ANYWHERE. In fact, no one seems to even know what that number is!! I've never seen such a dishonest, disgusting company as this. Next time I talk to the store manager I'm going to make sure I tell him that he better be looking for a new job... because his is short lived, just like JCP's future by treating the few loyal customers they have left like this. I'm going to flood social media with this and let everyone know how JCP treats 40+ year honest customers and their families. I'm just waiting for the class-action lawsuit so I can join in.