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I worked for Sears many years ago back when we valued our customers and did everything we could to keep our customers happy! I recently shopped at this store after many years.I went in to exchange some shirts I purchased for my daughter and because I did not have my receipt was told they could not honor it even after I told the very rude cashier it was charged on my card she insisted I needed my receipt! I will NEVER EVER purchase anything in this store again!! They have the worst customer service!!