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Went thru my house and closet and calculated several thousand of goods all purchased within in the last 2 year all from JCP. Got my return report and it averaged $300 for last year while last years purchase were $4,500. Well the insult stops here. Most offensive is their "go to hell" attitude now. I cut thru the store today to get to a specific store on the mall, well guess what????? It was not busy.....how long will it take them to get the idea?????