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I buy most of my clothes on JCP.com as I wear petites and the selections are horrible in the stores. I probably return half of what I buy because I usually order 2 sizes in an item hoping one will fit. Today I went to the store to make returns of online purchases with tags and receipts and when I got home and organized my receipts, I found a receipt stating I was being "warned" and will be declined from further returns at JCP. I called the number they provided to the TRE and they said I was banned from making returns at JCP for 180 days. I feel pretty humiliated by this as I am a good customer at JCP. And to add insult to injury, early this morning unbeknownst to me that I was on some warning list, I ordered 4 dresses online and now I can't return them since I received the warning later in the day. I am positive this will be my last shopping experience at Penneys and will be buying petite clothes elsewhere regardless of the fact that they will cost more money.