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AWFUL customer service. Ordered a TV with a voucher I recieved. First it was on back order. Then they sent me the wrong one when they FINALLY sent it to me, but i decided to stick with the wrong one due to the drawn out return process. I worked probably 21 straight days, then was out of the country immediately following the delivery. When I finally was able to get some help to hang up the TV, realized that it was damaged in shipping. They are refusing to return the TV, even when my circumstances, because I was 1 DAY OUTSIDE OF THE RETURN WINDOW!!!!!!! Come on people. Loyal customer now gone people.