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Just tried to return a toddler outfit, 45 days from sale, was told they can't accept returns after 30 days! What! Where is the customer service? I got a manager to exchange for same outfit in bigger size, that was the best they could do. I commented to the manager that Sears will be losing customers with this policy. She said they are actually saving money because they're not taking returns from 6 mos. earlier and then not being able to resell. Bye bye Sears