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My HP printer broke, and I tried today to return 2 packages of ink for that printer that I had on hand. I have a new HP printer, but it takes different ink cartridges. I wanted to buy new cartridges for the new printer, and get a refund on the cartridges I could no longer use. I was told they would not give me a refund or credit, as the (unopened) packages were past their "expiration" date. I have now paid $150 for new ink cartridges, and have $150 worth of cartridges I can't use, so my new ink has effectively cost me $300. Doesn't seem like a very liberal return policy to me! I am an Executive member, and have been a member for many years - back to when it was known as PriceCo!