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to who it concern<br /> We purchase a CS6771-3 ON 2/21/2017 took it back 2 days pass the 14 days limit.as we live 45 miles from BestBuy .so we wrote you this same letter and no respond. I am sending you another letter I would like to have some kind of respond as to what I can do. We did purchase a senior citizen from vtect.and like it <br /> thank you <br /> Janice &amp; garnett gray