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Okay! This is the 2nd thing I've bought from Dell in about 8 months. The 1st was a Tower unit and at this point I can't remember what it was and I really don't care. I was always told this was one of the best companies to work with.<br /> 3 months after I got everything working right and set up, the whole color system started to go nuts on me. Of course, not being a genius with computers I decided to get help. I talked to 10 different people about returning the unit and got no one that would help or was given to another person down the row. After 4 days of this, I finally was able to get some one that would talk to me and he talked me into an All-In-One unit. I waited for that unit to get here and transferred all my work on to it. I waited for a return address to come and it never did, but the account sure did come in with both units to be paid on. I finally got all my paper work out and got a return address label on my own. I sent it back. It's taken them about 4 more months to give me credit.<br /> <br /> In the mean time, I was doing okay with what I got. I also said that I wouldn't be paying for anything until I got my credit on the 1st unit. Now the All-In-One is sitting on the floor covered up waiting for another return label which has not come. The whole thing is locked up and won't even turn on, 3 months after it got here. I talked to 5 people in about 7 hours in February. I was finally told that my Mother Board had gone out. I was also told that it would cost me for them to download my hard drive, I'm still waiting for a return label. If not here soon I will again get my own label made up and send it back with another hateful letter. I may even send a few disc along for them to download my programs and tell them to keep their All-In-One instead of sending me a replacement.<br /> <br /> I'm at the point, I can't afford to have something that only holds up for 3 mos. at a time and has to be replaced. I will not deal with Dell again unless I get it at a near by store. Which it probably won't happen then either. Burnt once was hard enough but twice - NOPE!!