Report Abuse

Flag a comment for removal



Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

NEVER shopping at a Kmart again. Bought a couple of shirts on February 20th that I decided to return, just didnt fit right. Kept tags on and kept the receipt. Its April 5th and just now get the time to be around a Kmart to return them... since Kmart stores are very few and far between nowadays (i wonder why, hah!) Anyways, I went in filled up a cart with a bunch of home stuff, ironing board, towels and a new shirt. Go to customer services to return/exchange the shirts and purchase my cart of items. Lady tells me I cannot return or exchange the shirts so I ask for a manager who then comes and aggressively points to the "30 return policy" and says there is nothing he can so. Basically I'm SOL and stuck with the shirts. So i ask you would rather me walk away right now from giving you money for all these items and lose a customer for life than just do the exchange. (Also these shirts are still on the shelves, tons of them). He could care less about losing a sale and a customer. I took my two shirts and promptly left the store and left them with a counter full of stuff and an ironing board to put away. Crap service. I have never had a problem returning something anywhere before and if it did not fit within a stores "policy" they worked something out with me to make I or the customer happy. Goodbye Kmart.