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Im a collector and reseller of collectibles such a collecting figures, especial edition game consoles and rare games.<br /> and in my line of business i purchase a lot at retail stores such as GameStop and some times I have to return items I'm not see value increase in the future.<br /> and this company is one of the most dishonest retail stores i have encounter in all my years in the business.<br /> they make up the dumbest excuses not to honor they return policy.<br /> one time I need to return a Nintendo New 3DS XL Hyrule Gold Edition brand new that I purchase in a store in New Jersey.<br /> the system was brand new factory sealed and the employee ho sold me the system informs me that if the item is not open I can returned at any game stop around united states.<br /> well I take the 3DS system to the game stop in Jackson heights Queens in New York. and this employe told me that he was instructed by the manager to not take returns from any other gamestop.<br /> so I ask polite to have a word whit this manager because I was told I can return this merchandise at any gamestop in the country as long I have the receipt and the merchandise was unopened.<br /> so this guy name Jonathan shows up whit this attitude like he owns the dam place.<br /> I explained him the situation and he start whit the dam excuses like you pass the 7 days of the return period!<br /> and I point the back of the receipt were clearly state brand new unopened merchandise can be returned for a full refund between 30 day of the original day of purchase.<br /> he replays It says merchandise not game systems, <br /> I ask him so what you call this?<br /> he say well not merchandise.<br /> at this point I was ready to snap but I control myself and I ask this suppose manager can I get the number from you district manager?<br /> he say I don't have that information at this time sir but let me see what can I do to help you out.<br /> and when I ask him why this store won't fallow the return police like other stores?<br /> why you won't take returns from other gamestop stores?<br /> he star babling about people purchasing merchandise on stores in New Jersey whit fake credit cards and fake money and returned to that store.<br /> I just laugh at his face and say thats the best you can come out whit? I was gone purchase some games whit the credit of the return but since you are a poor excuse of a manager and mis inform your costumers and employees I just take my money you name and the corporate number so I can call them and let them know what kind of manager they have working at this store,