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I tried to return a sterling silver ring under $60 to a closer JCP in my area. The sales lady in the jewelry dept. asked if I could return it to the store I originally bought it from. She said it would hurt their sales because they were a smaller store compared to the JCP in the mall. Then she asked if I could possibly come back the next day to return it. This was extremely inconvenient for me, so the following week I went to the original store to return this ring. The sales lady at that store told me the other store should not have told me that. I am so disappointed because I really like shopping with JCP, but not worth this kind of hassle. I buy and return things all the time with many retailers and it's always hassle free. I probably will stay away from JCP after this.