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If you buy a used game and add the warranty for $2. Don't be like me and think the warranty sticker that is put inside the case is equivalent e t to a receipt. Even though when I tried returning the used game 5 days later B/c it never worked(eventually downloaded to my console, I recommend everyone doing the same) the GameStop employees typed in some numbers on the Warranty sticker and then said my name. I replied, "yes that's me". The GameStop employee follows up by asking for my receipt which I no longer had. Gamestop could see everything about my transaction since I didn't have actual receipt just the sticker I can now only get store credit. I don't want store credit I want we this one game. The game I downloaded at a cheaper price. Sure do wish GameStop had some more sense and allowed the warranty sticker sticker to work as receipt and give me my refund back.