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Following Samsung's instructions, I refused to accept the delivery of a Samsung 18.4 inch View Tablet. That was back in December. Since then, I have called four times in order to try to get my refund (through PayPal). Still, by 2/11/17, nothing...I keep getting the run-a-round by their customer service folks. One excuse and apology after another, but no money...no refund. Now, they tell me that PayPal is refusing to accept money from them for my refund. PayPal absolutely denies this and tells me it is totally Samsung who is messing around with things. I have had to resort to filing a dispute against Samsung via PayPal..what a horrible experience. Never has $423.00 cost me so much time, effort, and stress. Shame on Samsung...shame on them!