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I purchased a Samsung Galaxy J3 phone. I had it 5 weeks and the screen started going black. Started at the bottom and slowly worked its way to the top. I returned it to Samsung and received a "refurbished" replacement phone (for which I was charged $139.00). I was told to return the original phone and if it was found to be defective I would receive a credit for the $139.00. Of course, I've been told the phone was damaged...That is a lie. I never, NEVER did anything to that original phone to cause damage to it. Never got wet, never got cold, never did anything to it. It's shameful and bad business practice to not stand behind the products they make. It is a defective phone...plain and simple. I will get a different brand phone and return the replacement phone, although I'm expecting problems from Samsung doing that also. I will NEVER EVER purchase any type of Samsung product again, and will tell everyone I know about this incident and to keep it in mind when choosing products.