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My daughter purchased a Samsung washer and dryer had it two months and the washer exploded and destroyed the dryer also. This has been over a month ago they came and looked took pics and after this Happened they got a recall letter in the mail. Her boyfriend is leaving for training and was told will be replaced and still has not been. They have been having to go to laundry mat or friends to do laundry. This is not acceptable. They paid for these brand new and got extra warranty and still can't get a new set. I will never purchase a Samsung ever again and I will tell everyone I can as well not too. Very disappointed with their service.