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Ok so 2 weeks ago I bought a dress from Fashion Mix Alteration Services and 1 week ago was Junior Girls dance. I took advice from the lady that was helping me out on the dress. She told me the dress should be nice and tight so when I bought it a week later the hook from the back of the dress broke when my friend was helping me getting ready. I never got to wear the dress any where and at Fashion Mix Alteration Services were telling me I can't have a refund!