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I bought the coupon for Ducts Unlimited Service and they never showed up three times. After that they never returned my calls so I contacted Groupon to get a refund. I finally threatened to contact some state and federal agencies. After I did file with these agencies, a couple of days later Nick of Ducts said he gave the money back to Groupon, but Groupon is only offering me a credit, to which I do not want anything they have to "sell".