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I received a Sears Christmas gift from a relative which was a wrong size. I tried to exchange the gift which still has the tag and they would not exchange it without the purchasers phone number or email. I would advise anyone purchasing gifts to NOT purchase anything from Sears. Their exchange policy is ridiculous. I took an item into Jc Penny the same day and was able to do an even exchange no questions asked. DO NOT SHOP AT SEARS!!!