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I'm totally disappointed with kmart. I did an online layaway for christmas on Nov.1st. I payed my balance on Nov.27th, and the items were shipped tome on Dec. 8th. I had five items, three of them were too small. I called Kmart and was told it would take them 72 hrs to generate a return label.I waited those 72 hrs, no label. I called back, and was told to take to my nearest Sears, I done that which by the way is 45 miles from where I live. Guess what, got there and they said they had no way of returning them because the numbers on the items were different from theirs. An associate from Sears called Kmart for me, they told her they would generate me a return label, and it would arrive in my email in 72 hrs. I waited again, no label. I called again, and again I was asked to take back to Sears. One of the managers in Sears printed me a return label from her store, and I finally got to return the items,that was two weeks ago, and when I called Kmart, they claimed they haven't received the items. Never order from them again.