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Kmart has the worst customer service we went to exchange a bed set that my son got for Christmas and he needed a bigger size the girl at the desk was like no receipt no return my husband told her I don't want to return I want to exchange and she was like nope can't do it,so he asked for a manager and his customer service skills were awful I was in complete shock he talked down on us like we're stupid he was very rude he even swore. I cannot believe someone gave him a manager's position let alone a Job. The Layton Utah store sucks and needs new employees. They need to change there return policy and make it like Wal-Mart at least at Wal-Mart you can exchange without a receipt as long as you have I'D. It wouldn't surprise me if they all went out of business.