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My husband received a watch from JC Penney as a gift. He doesnt wear watches due to his job. So, he went to return it (having the gift receipt) and he can only get a gift card? Not acceptable. We don't shop at JCP. And so now we can either keep the useless watch (that's too big anyways) or get a gift card to a place where we don't even shop! There isn't even one in our town!