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I requested a return label for a Hoover Floormate cleaner. I received it, but before I use it, I think something might be wrong. I used to live in NJ but live in Florida now. Maybe my old address was used because the UPS drop off locations are all NJ. Also, the label is to return the product to St. James, NY. I find it hard to believe that is right. My current zip code is 32163. I would think there's a closer location than NY.