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I purchased the new PS4 Game Steep while I was in Vegas as a gift for my son. Prior to purchasing it I asked the clerk if I could return the unopened game with the receipt to our local EB Games in Cranbrook abc Canada. She checked with her manager who said that would not be a problem. I returned to Cranbrook British Columbia Canada to find that my son had already purchased the game while in Kelowna BC and opened and played it. Today I went into EB Games (7 days from purchase date unopened with receipt) and they refused to accept the game for a refund BUT said they would take it for a store credit. what can I do to get the return policy honoured?